The State of Transit of 2018


Read the 2018 State of Transit in New Orleans report here.

In recent years, Ride New Orleans’ criticism of the New Orleans Regional Transit Authority (RTA) has centered around two deficiencies – poor long-term planning and priorities and insufficient public control and oversight.  

Seen through that light, there has been major progress in the last year. In that time, we’ve seen two major shifts that could be game-changing:

      • Planning: The RTA board passed the Strategic Mobility Plan (SMP). With 129 specific implementable action items, the SMP creates a real road map to tangible improvements.  
      • Oversight: A reform-minded new Mayor quickly appointed three new board members likewise focused on reform. And the RTA finally appears to have independent leadership. There’s a new interim RTA Executive Director on board, pushing oversight of the private contractor that operates RTA service currently and leading a comprehensive effort to consider a new operator when the current contract comes to an end in the summer 2019. 

Despite continued progress, we’re still falling short in a key area – helping people get to where they need to go. The average New Orleanian with a car can reach 89 percent of the region’s jobs in 30 minutes or less, but residents who take the bus, streetcar, or ferry can, on average, only reach 12 percent of the region’s jobs in the same time period. These numbers are basically unchanged over the last two years. 

Meanwhile, the day-to-day RTA spending priorities continue to be troublesome in certain areas. This year alone, the RTA could spend up to $624,000 studying a short streetcar extension that is not included in the SMP and would do nothing to increase access to jobs. 

We now have the plans and the people to change this narrative and bring tangible transit improvements to the people who need them most. But we have to move forward deliberately to:

      • Implement the SMP, especially a network redesign process over the next year
      • Make tangible steps forward on regional transit
      • Make transit vehicles move faster by giving them priority in key areas 
      • Strongly consider new transit operators – not just the incumbent – for the new contract  
      • Settle on a smaller list of key improvements and ID funding sources.




    Read the 2017 State of Transit in New Orleans report here.

    Ride New Orleans presents our fourth State of Transit in New Orleans report, an annual examination of how the region is doing in providing bus, streetcar, and ferry service. Our key findings include:

      • Despite continued progress, we’re still falling short in a key area – helping people get to where they need to go. The average New Orleanian with a car has vastly better access to economic opportunity than transit-reliant New Orleanians.
      • Unfortunately, our biggest recent capital investment – the Rampart/St. Claude and Loyola streetcar extensions – did nothing to help with access to jobs. We dedicated $75 million in public money to the project, but residents along the Rampart/St. Claude corridor saw a slight reduction in total jobs accessible in 30 minutes or less via transit.
      • But we also saw positive momentum. At the same point that the Rampart/St. Claude streetcar extension opened, the RTA also reconnected the #15 Freret and #28 Martin Luther King bus lines to Canal Street. This very low-cost move, made a big difference. Collectively, riders along those corridors were able to reach 5,000 more jobs in 30 minutes or less via transit.
      • The RTA’s strategic mobility plan – the long-range plan expected to be completed by the end of the year – has a lot of potential to create a clearly defined path toward improvement. But that will require the right kind of details and specifics be filled in over the remaining months of the planning process.

Download the report here.

2016: Access. Accelerate. Achieve. 

Our key findings include:

      • We have made undeniable progress : The 2015 and 2016 service enhancements were a needed step in the right direction. In April 2016, the New Orleans Regional Transit Authority (RTA) added about 11% additional vehicle revenue hours (VRH – the time that a transit vehicle is actively serving paying customers) with a focus on expanding later evening and early morning trips. Overnight transit service was added on eight lines, raising the total of lines providing 24-hour service to nine. Early morning service was added to 15 lines. Additional weekend service was added, increasing the total amount of weekend service by 28 percent.
      • But we are still falling short: We are not providing reliable access to jobs and other opportunities via transit for the New Orleans residents who need it the most.  In a poor city with rising inequality this is unacceptable if we want to provide better access to opportunity.
      • We can do better – To address this Ride urges the City of New Orleans and the RTA to commit to achieve 1,000,000 vehicle revenue hours by the end of 2020. In 2015 we were at 672,974 and the RTA estimates we are at 750,000 after the April service enhancements. That means this goal is very possible to reach. We would need to increase our vehicle revenue hours by approximately 8 percent each year from 2017-2020. We have been averaging at least this pace over the last several years.

Click here to read our 2016 analysis, entitled “Access. Accelerate. Achieve.”


Click here to read our 2015 analysis, entitled “The State of Transit in New Orleans: 10 Years After Katrina.” Our key findings included:

      • We’re making progress  – The RTA has restored bus routes that were cut following Katrina and added frequency throughout the system, all while steering the agency to financial stability, successfully negotiating for cost savings, service improvements in their new contract with operator and manager TransDev. At the same time, the City of New Orleans’ leaders have created a favorable policy climate that values integrated land use, workforce, and transportation policies, opening the door for the RTA and the City to advance improvements to our public transit service and infrastructure.
      • But we still have a ways to go – Ten years after Katrina, New Orleans’ transit recovery remains uneven.  Bus service remains down 65% while there are now more streetcars lines offering more trips than in 2005. While streetcars remain an historic and iconic part of our transit system, they are costly to install and inflexible in providing service. Federal monies and local bond sales have financed a massive streetcar expansion project which has not been well-integrated into the existing network of bus routes and has actually worsened commutes for some bus riders by forcing them to transfer to the new streetcar to complete their trip.
      • A way forward – The recovery has been uneven, because it has been the result of a series of ad-hoc decisions. The agency still lacks an integrated vision, guided by community priorities. It is missing a framework with which to evaluate and weigh investment outcomes among competing interests for limited resources. The RTA should act immediately to develop a truly comprehensive transit master plan, together with their many stakeholders. With the City preparing to embark on an update of the Master Plan, RTA and City leaders must work collaboratively to ensure that transit service seamlessly supports anticipated developments and growth while connecting people to economic opportunity throughout New Orleans and the surrounding region.


Click here to read our 2014 analysis, entitled “The State of Transit in New Orleans: The Need for a More Efficient, Equitable, and Sustainable System”

RIDE New Orleans’ analysis in this report highlighted several critical findings:

      • First, our research confirms that, by the end of 2012, just 36% of the pre-Katrina transit service offered by the RTA in 2005 had been restored – although 86% of New Orleans’ population had returned to the city.
      • Second, our analysis shows that these service reductions have been worst in areas where transit service is needed most: low-income neighborhoods, communities of color, and areas where people have less access to personal vehicles.
      • Third, our analysis of the RTA’s finances shows that the agency is operating at a significant deficit every year and will soon run out of cash reserve funds. Some of the basic causes of the deficit are clear: our transit system costs more to operate than comparable systems and it charges lower fares. Yet, to date, the conversation about correcting the deficit has centered only on a potential fare increase. The findings in this report indicate that any sustainable solution to the deficit will need to involve lowering the costs of service as well as increasing revenues of all types.